RETURNS AND REFUNDS

Everything You Need to Know.

We gladly accept returns on some items (see below) 

Contact us immediately. 

Dispatch items back within: 10 days of delivery

We don't accept cancellations once production has begun, but please contact us if you have any problems with your order.

The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

Custom or personalised orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. There is a 15% restock fee which will be deducted from the refund.